[ support centre ]
A little help, when you need it
Start with a short passage. The listening journal includes guides for file import, voice selection, playback, and export.
iOS availability
VoxNote for iPhone and iPad is awaiting App Review. We will link the App Store download when Apple makes the listing public. The redesigned 5.3 experience is being prepared for both mobile platforms.
Importing a document
VoxNote accepts TXT, Markdown, DOCX, and text-based PDFs. A scanned PDF needs OCR in another tool before it contains selectable text. Check extracted text before generating a long recording.
When a voice does not sound right
Choose a voice that matches the text language. Bundled neural voices are English; installed device voices provide other languages. Unknown English words may be spelled aloud. The first neural preview prepares the model locally.
Playback and saving
Check device volume, the selected note, and the playback queue. The mobile app exports WAV. Finish the native Files or share dialog to save a separate recording.
Contact support
Use srinivasarao@lasyaaitech.com. Include your app version, operating system, file type, and the step that failed. Avoid sending private document contents unless you choose to share them.